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Home » Questions And Answers » Never received my insurance cards or welcome letter in the mail

Never received my insurance cards or welcome letter in the mail

nkarimi

I have an active BCBS insurance plan through my employer. However, I never received the welcome letter with the plan ID or my insurance cards in the mail. I am unable to access anything regarding my plan. I need to establish care with a medical provider. How do I obtain my cards / ID number? 

Parents
  • 0

    That sounds frustrating—navigating insurance issues can be such a hassle! The first step I’d recommend is reaching out to BCBS directly through their customer service hotline. They can provide your plan ID and help you access a digital version of your insurance card, which is often available through their app or website. In the meantime, your HR department might also be able to assist since the plan is through your employer. 

Reply
  • 0

    That sounds frustrating—navigating insurance issues can be such a hassle! The first step I’d recommend is reaching out to BCBS directly through their customer service hotline. They can provide your plan ID and help you access a digital version of your insurance card, which is often available through their app or website. In the meantime, your HR department might also be able to assist since the plan is through your employer. 

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