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Home » Questions And Answers » Well onTarget®︎ has been unavailable for days now, cant access my blue point, please what is really going on.

Well onTarget®︎ has been unavailable for days now, cant access my blue point, please what is really going on.

jodenol1098

Well onTarget® has been unavailable for days now, cant access my blue point, please what is really going on.

  • 0

    As far as I can tell it is working again.  However the beginning of the plan year I got 1000 per activity and 55 per connected device activity and then a week later it dropped down to 225 for activity and 15 for a connected device activity. Anyone else only earning 225 for an activity and 15 for logged connected device activity?

    • 0

      Same here. I can access well on target but cannot redeem my points. Also, how many points do you earn per educational activity and fitness device logs? Anyone noticed a drop in points you can earn?

    • 0

      Has anyone been able to use their points as of yet?  I still cannot and this is beyond frustrating.  

    • 0

      Over 10 days and still have the same issue. What is going on!?

      • 0 in reply to Joaquin13

        I called BCBS and they said they were doing updates, but it did not sound very compelling. I tried to call the number for Well On that they listed on this thread and it says it is down. I am ready for it to be up. I was trying to really get on track and use their services. 

        • 0 in reply to Joaquin13

          Have had the same issue since before Valentine’s Day.  Wanted to use my points to buy gift cards but it will not let me.  I have called Well onTarget several times and they have been no help.  Everyone just says the same thing, it’s down and they have no idea when it will be back up.  One lady even stated it might not be back up and caught herself.  Very strange.  I have hundreds of dollars worth of redemptions I’ve saved, and now I’m worried I won’t get to use them.  Wish they would notify everyone and let us all know instead of giving us the runaround!  Still able to earn points though. 

          • 0 in reply to Joaquin13

            I can login and yes, I am earning points. I just cannot redeem/use my points to purchase any gift cards.  It’s been well over two weeks now!

            • 0 in reply to DAD

              How have you been earning points without logging in to the website?

          • 0

            Hello, You can contact Well on Target at 877-806-9380 for assistance accessing their website. ~ KW

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