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Home » Questions And Answers » How can I speak to someone at BCBSTX? I have made several attempts to speak to someone and keep getting disconnected.

How can I speak to someone at BCBSTX? I have made several attempts to speak to someone and keep getting disconnected.

dwhodges6060

I recently called BCBSTX customer service and was on hold for 54 minutes. When I finally got through the call was dropped. I would prefer a live chat with someone to help me, but your website is not very user friendly and I can not seem to find a place for a live chat. Please have someone call me or explain how I can get some help. My mobile number is 832.418.2910

  • 0
    Good Morning! We are having some long hold times recently and are working to get to them as quickly as possible. At this very moment, we do not have a live chat option. If you do log on to Blue Access for Members at www.bcbstx.com, you can send us a secure message. Otherwise, you can send us a message here on Connect with your plan ID and questions. We will do our best to get you answers. - Renee

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