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Everytime I try to log in I get notice that the portlet is "temporarily" disabled. I put temporarily because a multi-billion dollar company shouldn't have this problem ALL of the time. It doesn't matter what computer or internet browser I use to try to log in, same error message. I don't want to waste 40+ minutes of my time to get someone on the phone. Can we please get this fixed already?" I SECOND this comment from a YEAR ago on this site. Im just trying to pay a bill and I can't even seem to do that on this website. WOW. Anyone else?! I will be writing reviews elsewhere as well.
The site is ridiculous. You have to log in twice for it to finally give you a message that "The page isn't working" The mobile app isn't much better, it's always glitchy.
I'm sorry to hear this. If you'd like to send us a private message we can see what we can do to help. ~ Kayla
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