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Everytime I try to log in I get notice that the portlet is "temporarily" disabled. I put temporarily because a multi-billion dollar company shouldn't have this problem ALL of the time. It doesn't matter what computer or internet browser I use to try to log in, same error message. I don't want to waste 40+ minutes of my time to get someone on the phone. Can we please get this fixed already?" I SECOND this comment from a YEAR ago on this site. Im just trying to pay a bill and I can't even seem to do that on this website. WOW. Anyone else?! I will be writing reviews elsewhere as well.
I'm sorry to hear this. If you'd like to send us a private message we can see what we can do to help. ~ Kayla
The site is ridiculous. You have to log in twice for it to finally give you a message that "The page isn't working" The mobile app isn't much better, it's always glitchy.
Hello, I'm sorry you're having trouble getting logged in. We aren't currently experiencing any widespread issues. If you could send us a private message I can have someone look into this for you. ~ Heather
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