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Home » Questions And Answers » MEMBER NOT FOUND

MEMBER NOT FOUND

JEFFREYW4
over 4 years ago

For approx 2 months I have been receiving the error message "member not found" while attempting to log in. I have changed passwords and logins, re registered, tried different browsers and after 5 seperate phone calls to help center, the has not been fixed. I have been told every time that my issues would be forwarded up to IT which has not reached out or fixed issue. I curious if anyone else has experienced this issue.

Parents
  • 0 over 2 years ago

    Same issue as many others via website AND mobile - I have changed my password several times trying to log in; I just changed it again and was given an error message "Member not found." Different error messages . This is B S and it seems that BCBS isn't trying to correct their site issues. I need to view my account and I want this fixed ASAP ---- I have already sent a "private message" to you all. 

Reply
  • 0 over 2 years ago

    Same issue as many others via website AND mobile - I have changed my password several times trying to log in; I just changed it again and was given an error message "Member not found." Different error messages . This is B S and it seems that BCBS isn't trying to correct their site issues. I need to view my account and I want this fixed ASAP ---- I have already sent a "private message" to you all. 

Children

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