Connect Community - BCBSTX
Connect Community - BCBSTX
  • User
  • Site
  • Search
  • User
  • Health & Wellness
    • Health Conditions & Prevention
    • Healthy Living
    • Healthy Mind
    • Recipe Book
  • Benefits & Coverage
    • Employer Coverage
    • Individual & Family Coverage
    • Health Insurance Tools
    • Health Care Coverage 1-on-1 Videos
  • Understanding Insurance
    • Insurance Basics
    • How Health Insurance Works
    • Importance of Health Insurance
    • Getting Health Insurance
  • Ask BCBSTX
    • FAQs
    • Ask a Question
    • Send Private Message
    • Visit BCBSTX.com
  • Medicare
    • Health and Wellness
    • Benefits and Coverage
    • Understanding Medicare
    • Medicare en Español
    • Using Digital Tools
  • Español
    • Tu Salud
    • Seguro Para Ti
    • Tu Cobertura
  • Health Conditions
    • Asthma
    • Behavioral Health
    • Breast Cancer
    • Colon Health
    • Diabetes
    • Flu
    • Heart Health
    • Maternal and Infant Health
  • More
  • Cancel

FAQs

Get answers to frequently asked questions.

Get Answers
Connect Community logo

Log in to our community to ask questions, rate articles, comment and more.


Log in
Home » Questions And Answers

Do You Have One of These Common Questions?

  • Need an ID card or download a Digital ID card?
  • Find a Doctor or Hospital in my network.
  • Look at my coverage, claims or explanation of benefits.
  • What is a copay or coinsurance?
  • What is a deductible?
  • Answered

    How do I change my PCP on my HMO plan 0

    7317 views
    9 replies
    Latest over 1 year ago
    by BCBSTX Connect Team
  • Not Answered

    I was asked by BCBSTX to send w-9, where do I send it? 0

    2010 views
    2 replies
    Latest over 1 year ago
    by huknotaspe
  • Not Answered

    What is the discount for gym or health/fitness centers? 0

    4661 views
    5 replies
    Latest over 1 year ago
    by BCBSTX Connect Team
  • Not Answered

    How can I get my digital cards for children with their names on card? 0

    2482 views
    1 reply
    Latest over 1 year ago
    by BCBSTX Connect Team
  • Not Answered

    NEVER RECEIVED MY WELCOME LETTER AND NO CARDS. NEED TO GET MY ID NUMBER PLEASE. 0

    1248 views
    1 reply
    Latest over 1 year ago
    by BCBSTX Connect Team
  • Not Answered

    I never received a welcome letter or ID card and my coverage has started. I've been sitting on the phone for over an hour waiting to receive my ID number with no alternatives. How can I get that because I have an appt. 0

    1477 views
    1 reply
    Latest over 1 year ago
    by BCBSTX Connect Team
  • Not Answered

    where are my cards 0

    1932 views
    2 replies
    Latest over 1 year ago
    by pikkulorza
  • Not Answered

    Hold times and login aid 0

    1284 views
    1 reply
    Latest over 1 year ago
    by BCBSTX Connect Team
  • Not Answered

    I need to change my email address because I no longer have access to it. I can’t access my BCBS account. 0

    1736 views
    1 reply
    Latest over 1 year ago
    by BCBSTX Connect Team
  • Answered

    Does my health plan include gym memberships? 0

    2642 views
    3 replies
    Latest over 1 year ago
    by BCBSTX Connect Team
  • Not Answered

    Eligibility Check / BlueCross BlueShield Texas 0

    700 views
    0 replies
    Started over 1 year ago
    by Nitithon
  • Not Answered

    Does insurance cover Kiinde twist milk storage pouches? 0

    1485 views
    1 reply
    Latest over 1 year ago
    by BCBSTX Connect Team
  • Not Answered

    Does BCBS cover Rybelsus for insulin resistance? 0

    2124 views
    1 reply
    Latest over 1 year ago
    by BCBSTX Connect Team
  • Not Answered

    Customer Service Confusion 0

    5341 views
    3 replies
    Latest over 1 year ago
    by BCBSTX Connect Team
  • Answered

    Not receiving verification email 0

    2367 views
    3 replies
    Latest over 1 year ago
    by BCBSTX Connect Team
  • Not Answered

    need help registering and help getting digital id. 0

    2143 views
    1 reply
    Latest over 1 year ago
    by BCBSTX Connect Team
  • Not Answered

    Never receive insurance card. 0

    1166 views
    1 reply
    Latest over 1 year ago
    by BCBSTX Connect Team
  • Not Answered

    If my PCP gives me a referral to see a specialist, who obtains the pre auth? Me or the specialists office? 0

    2301 views
    3 replies
    Latest over 1 year ago
    by BCBSTX Connect Team
  • Not Answered

    I never received my ID card in the mail. I have spoken to our admin and she assures me the correct address is on file. I really I need this ID card so that I can get my ID no. 0

    1124 views
    1 reply
    Latest over 1 year ago
    by BCBSTX Connect Team
  • Answered

    ID Card or Membership ID +3

    109834 views
    156 replies
    Latest over 1 year ago
    by BCBSTX Connect Team
<>
  • Go to Connect Community BCBSTX home
  • Facebook
  • Instagram
  • YouTube
  • LinkedIn
  • Health & Wellness
  • Health Conditions & Prevention
  • Healthy Living
  • Healthy Mind
  • Recipe Book
  • Benefits & Coverage
  • Employer Coverage
  • Individual & Family Coverage
  • Health Insurance Tools
  • Provider Finder® leaving site icon
  • Understanding Insurance
  • Insurance Basics
  • How Health Insurance Works
  • Importance of Health Insurance
  • Getting Health Insurance
  • Ask BCBSTX
  • FAQs
  • Ask a Question
  • Send Private Message
  • Visit BCBSTX.com
  • Medicare
  • Health and Wellness
  • Benefits and Coverage
  • Understanding Medicare
  • Medicare en Español
  • Español
  • Tu Salud
  • Seguro Para Ti
  • Tu Cobertura

Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation,
a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association


© Copyright 2026 Health Care Service Corporation. All Rights Reserved.

Verint is an operating division of Verint Americas, Inc., an independent company that provides and hosts an online community platform for blogging and access to social media for Blue Cross and Blue Shield of Texas.

leaving site icon File is in portable document format (PDF). To view this file, you may need to install a PDF reader program. Most PDF readers are a free download. One option is Adobe® Reader® which has a built-in screen reader. Other Adobe accessibility tools and information can be downloaded at https://www.adobe.com/trust/accessibility.html. leaving site icon

leaving site icon You are leaving this website/app ("site"). This new site may be offered by a vendor or an independent third party. The site may also contain non-Medicare related information. Some sites may require you to agree to their terms of use and privacy policy.

  • Terms of Use and Privacy Statement |
  • Copyright Infringement leaving site icon |
  • About Us |
  • Non-Discrimination Notice leaving site icon |
  • Language Assistance

Powered by Verint