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The survey is conducted by the Centers for Medicare and Medicaid (CMS) on an annual basis and has the purpose of gathering information related to your care. A random sample of members is selected to participate in the survey; two years later the same members receive a follow-up survey.
The survey includes questions related to physical and mental health, as well as:
Your responses to this survey help us better understand and address your health needs.
Eligible members must meet some criteria, including being enrolled in a Medicare Advantage plan or a Prescription Drug plan for at least six months. If you choose to join our survey, you will first receive a pre-notification letter and then the survey will mail separately the following week. You may also receive a follow-up mailing, inclusive of the survey, if you don’t complete the first one.
If you receive the mail-in survey or get a phone call, please complete it. Your feedback is appreciated.
Originally published 4/23/2019; Revised 2021
Hi Strick, You can contact customer service at the number on your ID card and they can take a look at why you've received this bill. ~ Kayla
Had back surgery at Mem Herman MC in Houston in Feb., 2018. Today in May 2019 I received their statement for $1000 for coverage you disallowed under my Supplemental. I have no prior knowledge of this nor any info as to why you disallowed. Meanwhile I recall last year BCBSTX had over one billion USD’s in reserves. Otherwise Supplemental has been fine. In my 4 yrs of retirement, you have discontinued RX coverage on 50 pc of my drugs, both statins, which I have replaced via a doctor’s visit with pseudo genetics. A costly nuisance in time. All my doctor friends tell me they prefer dealing with United Healthcare the best. Hmmmm.
I am a BCBSFL retiree living in Texas. Florida Blue gives me a partial reimbursement of the cost of my Medicare supplement provided that I buy it from BCBSTX. I currently have Plan F. I recently priced the plan with another company and was shocked to find it more than $50 per month less from the other company (USAA). Considering the plan is exactly the same no matter who I buy it from, how do you justify your price?
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Last Updated 10012018Y0096_WEB_TX_CONNECT19_C