• Well onTarget

    Start a Healthy Journey with Well onTarget ® Well onTarget ® (and Blue Points) is not available to all members. Check Blue Access for Members SM or ask your benefits administrator to see if you have the Well onTarget benefit. Well onTarget is a program…

  • Why aren't all of my dependents listed?

    Only one of my 3 dependents is listed. The website tells me to go to the top left and click on which member--but none (including me) are listed there any longer.

  • RE: how do i change my payment method

    Hello, If you'd like to send us a private message our team can help you with this. You can also make this change on your Blue Access for Members account on our website, www.bcbstx.com. To create an account you will want to click New User? Register Here…

  • Using Contact Us

    I sent a question using the secure message feature in Blue Access for Members. How long will it take to get an answer? Once we receive your message within Blue Access for Members SM , a customer advocate will make sure your question is addressed by…

  • RE: I cannot access or use my benefits for 2025

    Hello, I recently became a new member but haven’t received my membership card yet. Could you please confirm my ID # and Group #, and let me know if the card has already been mailed? I’ve also been unable to find a customer service phone number on your…
  • Choosing Medical and Dental Insurance

    Choosing Medical and Dental Insurance

    Regular medical and dental care is important for your total health. That’s why it’s good to have both kinds of insurance. Many people buy medical coverage on their own. You may want to consider getting dental coverage as well as health care coverage…

  • I need my ID card - it was never received despite starting at my company two months ago. Please assist ASAP, as I need assistance immediately

    My ID card was never sent in the mail - I need this ID card immediately so that I know my member ID. I started at my new company two months ago but never received this information.

  • RE: Proof of Insurance

    I need proof of insurance without my member ID number

  • RE: approved drugs

    Hello, Information related to your plan can be found on your Blue Access for Members account on our website, Blue Cross Blue Shield - Login . To create an account you will want to click New Member? Register Now. You can view prescription coverage information…

  • Weight Watchers

    Hi! As a member, I'm interested if BCBS Texas provides any reimbursement or discounts for weight loss programs outside of the ones listed in Blue365- specifically Weight Watchers? Thanks

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