• RE: Cataract surgery

    Need catract surgery both eyes my coverage is bluecross hmo plus blue advantage member
  • Look for a New Rewards Experience in 2025

    Well onTarget ® and Blue Points SM are not available to all members. Check Blue Access for Members or ask your benefits administrator to see if you have these benefits. Some changes are coming to your Well onTarget rewards experience. The Blue Points…
  • Nurseline: Get Your Questions Answered

    Health issues don’t always follow a 9-to-5 schedule. Sometimes, problems and questions come up at the worst possible times (like 8 o’clock on a Friday night, or when you’re on your way to a family reunion). It's tempting to hop on the Internet and do…
  • Using Contact Us

    I sent a question using the secure message feature in Blue Access for Members. How long will it take to get an answer? Once we receive your message within Blue Access for Members SM , a customer advocate will make sure your question is addressed by…
  • Can You Get Health Insurance Now?

    Life happens. Things change. Some changes may affect your health insurance. They’re called a “qualifying life event.” What does the term mean? What Is a Qualifying Life Event? In most cases, you can sign up for a health insurance plan only during…
  • Is Your Pharmacy In-Network?

    It makes sense to ensure your health care provider is in the network before you make an appointment. When you use an in-network provider and facility, you get the most from your health insurance plan. The same is true with your pharmacy. When you use…
  • RE: How do I find out about my policy information ?

    Hello, You can find information on your policy by logging into Blue Access for Members at https://mybam.bcbstx.com/?WT.mc_id=TXEMASOC1288490 . However, if you have a specific question about the denial of coverage, please send us a private message and…
  • Insurance Card

    Haven’t received my insurance card yet but I need to make an appointment. The website says we can use our benefits without the card but it doesn’t say how. I can’t access the card online without the member ID which I don’t have because I don’t have the…
  • ASAP ASSISTANCE WITH ISSUE

    I am a provider that has been attempting to get a human voice for pre auth for 5 days now. I cannot get in touch with someone. It is important that someone contact me ASAP. It is very frustrating that this is so difficult. I am out of state, therefore…
  • Skip a Trip to the Doctor’s Office with an In-Home Assessment

    A trip to the doctor’s office takes time away from your everyday life. You may have to find a ride or cancel other plans. For Medicare Advantage members, an in-home health assessment can let you get the health check you need. Plus, it saves you time and…