Connect Community - BCBSTX
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  • How Do I Update My Personal Information for My Health Plan?

    BCBSTX Connect Team
    BCBSTX Connect Team
    Do you need to update your personal information for your health plan? If your address or other information has changed, you should. The way you originally enrolled in your health plan matters when it comes to updating your personal information. If…
    • over 2 years ago
    • Ask BCBSTX
    • Ask BCBSTX
  • Trying to create on online account and it is the same error. Not one employee in our entire company can not create an account, please advise.

    mazanec02
    mazanec02
    The message reads: The personal information you have entered does not match any member in our records. Please verify your entry and try again. If you believe you have reached this message by mistake, please contact the Internet Help Desk at 1-888-706…
    • over 3 years ago
    • Ask BCBSTX
    • Questions And Answers
  • BAM Glitch?

    bpereyra1
    bpereyra1
    Why can't I access Blue Access for Members? It says that there is a system error when I try to log in...
    • over 10 years ago
    • Ask BCBSTX
    • Questions And Answers
  • Cómo cambiar tu médico de cabecera o grupo de médicos

    Bridgett
    Bridgett
    Es importante que consultes tu cuenta protegida en Blue Access for Members SM para asegurarte de que tu prestador de atención primaria (PCP, en inglés) o grupo médico estén actualizados. ¿Cómo puedo cambiar mi PCP o grupo médico? Puedes cambiar tu…
    • 6 months ago
    • Ask BCBSTX
    • Ask BCBSTX
  • RE: how do I find out how much I have paid towards my deductible this year

    BCBSTX Connect Team
    BCBSTX Connect Team
    Hello, You can contact view your deductible and claim information on your Blue Access for Members account on our website, www.bcbstx.com . You can also contact customer service at the number on your ID card to verify the amount you have met toward your…
    • over 6 years ago
    • Ask BCBSTX
    • Questions And Answers
  • RE: web site for wellness program unable to find

    BCBSTX Connect Team
    BCBSTX Connect Team
    Hello Toby! Not all plans have the Fitness Program available to them. If your plan does offer the Fitness program, it will be listed under the "My Health" tab on Blue Access for Members. You must be logged into Blue Access for Members at www.bcbstx.com…
    • over 10 years ago
    • Ask BCBSTX
    • Questions And Answers
  • Supporting Someone with a Mental Health Condition

    Supporting Someone with a Mental Health Condition

    BCBSTX Connect Team
    BCBSTX Connect Team
    Anyone can experience a mental health condition. And if they do, friends and family can make a big difference in their recovery. Mental health conditions are common — more than 1 in 5 adults are affected. Mental health conditions are health issues that…
    • over 1 year ago
    • Health and Wellness
    • Blogs
  • RE: Breast Pump

    BCBSTX Connect Team
    BCBSTX Connect Team
    You can send a message through the Message Center on your Blue Access for Members account which will go straight to our customer service department and they can verify your plan's coverage. ~Kayla
    • over 8 years ago
    • Ask BCBSTX
    • Questions And Answers
  • RE: Well On Target Fitness Program

    BCBSTX Connect Team
    BCBSTX Connect Team
    You can log on to your Blue Access for Members account at www.bcbstx.com. From there, you would look for the Fitness Program under the "My Health" tab. - Renee
    • over 9 years ago
    • Ask BCBSTX
    • Questions And Answers
  • What Is a Health Insurance Claim?

    What Is a Health Insurance Claim?

    BCBSTX Connect Team
    BCBSTX Connect Team
    We’ve all done it. Shown or uploaded our member ID card when filling out insurance forms in the doctor’s office or through an online portal. Your doctor’s office needs these details so they can file a claim. A claim is a bill your doctor and other health…
    • 1 month ago
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