• how do I get the identity theft protection rewards and earn $retail cards?

    I am a member of BCBSmedicare advantage. how do I get Identity theft protection?Also how do I earn $100 in gift cards from retailers?
  • What Is a Health Insurance Claim?

    We’ve all done it. Shown or uploaded our member ID card when filling out insurance forms in the doctor’s office or through an online portal. Your doctor’s office needs these details so they can file a claim. A claim is a bill your doctor and other health…
  • Cómo cambiar tu médico de cabecera o grupo de médicos

    Es importante que consultes tu cuenta protegida en Blue Access for Members SM para asegurarte de que tu prestador de atención primaria (PCP, en inglés) o grupo médico estén actualizados. ¿Cómo puedo cambiar mi PCP o grupo médico? Puedes cambiar tu…
  • RE: How can I talk to a Live agent

    Hello Christine. I can have a member of our team get that information together for you. Please send us a Private Message so we can prepare that for you. - Renee
  • How Do I Update My Personal Information for My Health Plan?

    Do you need to update your personal information for your health plan? If your address or other information has changed, you should. The way you originally enrolled in your health plan matters when it comes to updating your personal information. If…
  • RE: Where can I find my policy number and group number?

    Hi Jwinfree, You can sign in to your Blue Access for Members account on our website, www.bcbstx.com , and view your plan information under the My Coverage tab. If you have not created an account yet you can do so by clicking Sign Up or Log In and then…
  • RE: Vasectomy coverage

    Hello, You can contact customer service at the number on your ID card or through the Message Center on your Blue Access for Members account and they can check on this coverage for you. ~ Kayla
  • Supporting Someone with a Mental Health Condition

    Anyone can experience a mental health condition. And if they do, friends and family can make a big difference in their recovery. Mental health conditions are common — more than 1 in 5 adults are affected. Mental health conditions are health issues that…