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Home » Questions And Answers » Provider complaint

Provider complaint

dickcarl@dickcarlson.com
over 7 years ago

I would like to file a complaint about a doctor who is a BCBS provider.  Is there a form on your website, or an email/snailmail address?

Parents
  • 0 over 6 years ago
    I am one of your providers and have called your company to get some assistance with a claim that was incorrectly denied. Your representative Sarah and your supervisor Liz L. were so incredibly rude to me that I am currently filing an report against them with TEXAS DEPARTMENT OF INSURANCE. I worked for BCBSTSX for over 8 years and I have NEVER heard ANY OF YOUR EMPLOYEES be so incredible hateful to one of your providers. Keeping in mind, if you didn't have providers, you would be out of business. I will make sure to speak with a higher up manager TODAY BEFORE THE END OF DAY. THIS IS INCREDIBLY UNACCEPTABLE.
Reply
  • 0 over 6 years ago
    I am one of your providers and have called your company to get some assistance with a claim that was incorrectly denied. Your representative Sarah and your supervisor Liz L. were so incredibly rude to me that I am currently filing an report against them with TEXAS DEPARTMENT OF INSURANCE. I worked for BCBSTSX for over 8 years and I have NEVER heard ANY OF YOUR EMPLOYEES be so incredible hateful to one of your providers. Keeping in mind, if you didn't have providers, you would be out of business. I will make sure to speak with a higher up manager TODAY BEFORE THE END OF DAY. THIS IS INCREDIBLY UNACCEPTABLE.
Children

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