Frequently Asked Questions

Answers to questions
we get asked the most.


Log in to our community to ask questions, rate articles, comment and more.


Home » Questions And Answers » Provider complaint

Provider complaint

dickcarl@dickcarlson.com

I would like to file a complaint about a doctor who is a BCBS provider.  Is there a form on your website, or an email/snailmail address?

Parents
  • 0
    I am one of your providers and have called your company to get some assistance with a claim that was incorrectly denied. Your representative Sarah and your supervisor Liz L. were so incredibly rude to me that I am currently filing an report against them with TEXAS DEPARTMENT OF INSURANCE. I worked for BCBSTSX for over 8 years and I have NEVER heard ANY OF YOUR EMPLOYEES be so incredible hateful to one of your providers. Keeping in mind, if you didn't have providers, you would be out of business. I will make sure to speak with a higher up manager TODAY BEFORE THE END OF DAY. THIS IS INCREDIBLY UNACCEPTABLE.
Reply
  • 0
    I am one of your providers and have called your company to get some assistance with a claim that was incorrectly denied. Your representative Sarah and your supervisor Liz L. were so incredibly rude to me that I am currently filing an report against them with TEXAS DEPARTMENT OF INSURANCE. I worked for BCBSTSX for over 8 years and I have NEVER heard ANY OF YOUR EMPLOYEES be so incredible hateful to one of your providers. Keeping in mind, if you didn't have providers, you would be out of business. I will make sure to speak with a higher up manager TODAY BEFORE THE END OF DAY. THIS IS INCREDIBLY UNACCEPTABLE.
Children

Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation,
a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association

© Copyright 2024 Health Care Service Corporation. All Rights Reserved.

Telligent is an operating division of Verint Americas, Inc., an independent company that provides and hosts an online community platform for blogging and access to social media for Blue Cross and Blue Shield of Texas.

leaving site icon File is in portable document format (PDF). To view this file, you may need to install a PDF reader program. Most PDF readers are a free download. One option is Adobe® Reader® which has a built-in screen reader. Other Adobe accessibility tools and information can be downloaded at https://access.adobe.com.

leaving site icon You are leaving this website/app ("site"). This new site may be offered by a vendor or an independent third party. The site may also contain non-Medicare related information. Some sites may require you to agree to their terms of use and privacy policy.

Powered by Telligent