Questions And Answers - Ask BCBSTX - Connect Community

Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation,
a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association

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FAQs

Do You Have One of These Common Questions?

Need weight loss medication. Is it ccovered? 0

I did not receive an id card. Where can I get one 0

I called BCBS three times yesterday to add my wife to the policy and was put on hold each time for over 20 minutes. Every time I was hung up on? Totally incompetent staff. How can I add my wife to my policy? 0

I used the wrong email when I signed up. How can I change it? 0

If my benefits are active and I've already paid for them, why is my ID card "not ready yet," and why am I paying for benefits that I cannot use? 0

Is Zepbound covered by my plan for sleep apnea now? 0

Gym Membership 0

Follow up diagnostic mammogram. 0

HOW DO I FILE A COMPLAINT FOR PROVIDER SERVICES ABOUT A CUSTOMER SERVICE REP THAT IS RUDE OR EITHER INTENTIONALLY DISCONNECTS PHONE CALLS? 0

How can I get my member ID? 0

No ID card 0

Are annual exams covered by calendar year or every 365 days? 0

how long are my children covered 0

I am a new member and have not received my card yet, what is my id #and Group # +10

how can I print out my ID card? 0

I need my Member ID 0

Can I register as a member before coverage starts? 0

Contracting/Provider Services 0

Trying to contact customer service for help 0

Inquiring about APPROVED WEIGHT-LOSS MEDICATION 0