If you're looking for a way to manage your medical claims, your online member account is the way to go.
To get started, log in to your account online or through our free BCBSTX App and click on Claims.
You can view claims from the past 18 months. You can also search and filter claims to help find the information you need. Filter by member, claim type, claim status and health service provider. You can also download or print claims information.
When you download your claims information, you can select one or more claims and download the information to one spreadsheet. The file will show the type of claim and itemized cost information.
Each claim comes with an Explanation of Benefits, a quick guide to help you better understand your claims information. Your EOB will break down the services you received, the cost of the services and what you might have to pay.
Want updates about your claims status? Log in to your member account. Go to My Account, Profile and Preferences and open Notification Preferences. Choose alerts by email, text or both.
File is in portable document format (PDF). To view this file, you may need to install a PDF reader program. Most PDF readers are a free download. One option is Adobe® Reader® which has a built-in screen reader. Other Adobe accessibility tools and information can be downloaded at