• RE: I need access to teledoc

    Hello, If your plan includes the option to see a teledoc provider via MDLive you will be able to access this through your Blue Access for Members account on our website, BCBS Login (bcbstx.com) . If you'd like to verify your plan's coverage for a teledoc…
  • Some Emergency-Use Medicines Now Available at No Cost

    Some Emergency-Use Medicines Now Available at No Cost

    We want to make sure our members have access to safe and cost-effective prescription drugs. If you have prescription drug benefits through Prime Therapeutics LLC, some medicines may now* be available at no cost to you when you use a pharmacy in your…

  • RE: Cannot login into my account

    I'm having the same problem! I checked my bank and I'm still being charged, so I can confirm I have an account. I tried resetting my password but it said my username was invalid, and when I chose the forgot username option it said my email was invalid…

  • RE: How do I find out about my policy information ?

    Hello, You can find information on your policy by logging into Blue Access for Members at https://mybam.bcbstx.com/?WT.mc_id=TXEMASOC1288490 . However, if you have a specific question about the denial of coverage, please send us a private message and…
  • Saving Money Is Simple with Blue365

    Saving Money Is Simple with Blue365

    If you like saving money, check out Blue365 ® . You have lots of chances to save big with the free health and wellness discount program offered to Blue Cross and Blue Shield of Texas (BCBSTX) members. Who Can Use Blue365? Any member of a participating…

  • Insurance Card

    Haven’t received my insurance card yet but I need to make an appointment. The website says we can use our benefits without the card but it doesn’t say how. I can’t access the card online without the member ID which I don’t have because I don’t have the…

  • RE: i need to find a doctor in my city

    Hi Rolando, You can locate a provider with our Provider Finder tool on your Blue Access for Members account or on our website here - https://www.bcbstx.com/find-a-doctor-or-hospital ~ Kayla
  • Nurseline: Get Your Questions Answered

    Nurseline: Get Your Questions Answered

    Health issues don’t always follow a 9-to-5 schedule. Sometimes, problems and questions come up at the worst possible times (like 8 o’clock on a Friday night, or when you’re on your way to a family reunion). It's tempting to hop on the Internet and do…

  • CLAIM DENIAL/PAYMENT

    Hello, I'm Brandy with Dr. Kevin Munson's office. I need to follow up on a paid claim for one of our members and regarding three denials for invalid place of service. Please contact me at 805-267-1930 6am-2:30pm CST. Thank you, Brandy

  • RE: How do I submit claims not submitted by a provider for processing and reimbursement?

    Hi Zack, You can submit your receipts along with the claim form found here - https://www.bcbstx.com/pdf/formfinder/medical-claim-tx.pdf - to the address on the form or through the Message Center on your Blue Access for Members account on our website …

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