• What Does Your Thyroid Do?

    What Does Your Thyroid Do?

    Your thyroid is a butterfly-shaped gland located at the base of your neck that makes and releases certain hormones. Its main job is to control your metabolism, which is how your body uses energy. Sometimes the thyroid doesn’t work as it should. This can…

  • Blue Access

    I'm trying to sign into Blue Access Members. I sign into BSBS of TX and try to register I hit the continue button and it takes me to Blue Cross Blueshield of IL not texas????
  • Get Ready for Open Enrollment

    Get Ready for Open Enrollment

    If you want to buy a new individual and family health plan or choose a different one, get the details you need before open enrollment starts on Nov. 1. Break the task into easy-to-handle steps. Keep the Deadlines in Mind Open enrollment ends Jan.…

  • Why is BCBS denying Carelon Authorizations?

    I am in charge of Authorizations for my facility and have recently had an influx of denials for Authorizations being absent. When I call BCBS to inquire about this denial reason, after waiting almost an hour and most likely getting hung up on before I…

  • RE: Angiogram - Imaging Center Recommendation

    We can certainly help with that! If you'll send us a private message with your member ID and contact information, we can help you find an in-network center that meets your needs. --Cassie
  • MyPrime.com – 24/7 Prescription Drug Access

    MyPrime.com – 24/7 Prescription Drug Access

    If you have prescription drug coverage through Blue Cross and Blue Shield of Texas, Prime Therapeutics ® is your pharmacy benefit manager. You can visit MyPrime.com (your PBM’s member website) on any mobile devices, like smart phones, tablets and laptops…

  • What is BCBStx EIN/address/phone for 1095-B form???

    I did not receive a 1095-B form in the mail and need it to complete my tax return. I was only a member of BCBStx for Jan, 2017. I have no idea what the EIN, address, city, state, zip, and phone number are for BCBStx to complete the form on my own.
  • Be an Advocate for Your Own Care

    Be an Advocate for Your Own Care

    Prevention is an important part of being healthy. That can mean having a yearly exam. It can mean having routine screening tests. When an illness can’t be avoided, stepping up to help direct your own health care is critical. Get Involved in Your Care…

  • I am a former employee that was terminated in 2018. Will I ever be eligible for re-hire?

    I worked as a Group Member Customer advocate from 2017-2018. Since then I have gone to college and obtained my Associate's Degree in Medical Billing and Coding. I have tried reapplying to BCBSTX as a Claims Technician because that is where my passion…

  • Customer Advocate

    As a provider, how am I able to connect to a Customer Advocate when calling 1-800-521-2227? The auto attended specifically stated if I needed information specific to a CPT code, to contact Customer Advocate. But would not give me an option to connect…

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