• RE: i am locked out of my account

    Hello, If you are locked out of your Blue Access for Members account you can contact our customer service department at the number on your ID card and they can help you with this. ~ Kayla
  • Be an Advocate for Your Own Care

    Be an Advocate for Your Own Care

    Prevention is an important part of being healthy. That can mean having a yearly exam. It can mean having routine screening tests that can help spot many potential problems before they become serious health issues. Whether you’re making sure to get the…

  • RE: Where can I find my policy number and group number?

    Hi Jwinfree, You can sign in to your Blue Access for Members account on our website, www.bcbstx.com , and view your plan information under the My Coverage tab. If you have not created an account yet you can do so by clicking Sign Up or Log In and then…

  • What Does “in-network” Mean?

    Sometimes the words used in health care can be confusing. Making sure you know what "in-network" means may also mean you might save money. Listen in on this discussion between our health advocate and Victor, a BCBTX member. Find more Health Care One…
    • https://players.brightcove.net/1084781253001/loG3xK6Dg_default/index.html?videoId=5828419884001
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  • Check Provider Networks Before You Get Care

    Check Provider Networks Before You Get Care

    What Is a Provider Network? Premiums, copays and deductibles are all things you need to consider when choosing the best health plan for you or your family. Did you know you should also think about the plan’s provider network? Here's why: Health…

  • RE: How can I search what type of insurance I have and what it covers? Specifically birth controls

    Hello, If you have a plan through your employer you can contact your human resources department to request a copy of the plan benefit booklet which includes information on your coverage. If you have an individual plan you can sign in to your Blue Access…

  • PCP referral needed?

    I am a BCBS of TX member and currently live and work in NH. I need to know if I need a referral from my PCP to obtain a sleep study. Thank you
  • HIPAA: What More Do You Need to Know?

    HIPAA: What More Do You Need to Know?

    When you go to a doctor, dentist or eye doctor, you are asked to sign that you’ve seen their privacy statement. What does that mean? Thanks to the Health Insurance Portability and Accountability Act ( HIPAA ), you are reminded at each visit that your…

  • Trying to create on online account and it is the same error. Not one employee in our entire company can not create an account, please advise.

    The message reads: The personal information you have entered does not match any member in our records. Please verify your entry and try again. If you believe you have reached this message by mistake, please contact the Internet Help Desk at 1-888-706…
  • Beware of the Costs of Freestanding ERs

    Beware of the Costs of Freestanding ERs

    When you or a family member gets sick or hurt, chances are good it will happen when your doctor's office is closed. In the heat of the moment, you may head to an after-hours care facility closest to you. Makes sense, right? In reality, where you go…

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