How to Use Your Digital Member ID Card

How to Use Your Digital Member ID Card

Lee esto en EspañolA device that was once only used for calling can now securely hold some of your most important assets. With your mobile phone, you have in your hand photos of your family and friends, contactless payment methods, and now—access to your health insurance benefits.

As a BCBSTX member, you have access to a digital member ID card on your phone or other mobile device. Your digital member ID card is always up-to-date and lets you securely verify your BCBSTX coverage with your doctor. You can find it in our BCBSTX mobile app, or by logging into Blue Access for MembersSM (BAM). Don’t have our mobile app yet? Find it here.

How It Works

Using your digital member ID card at your doctor’s office is quick and easy:

Step 1. Log into the BCBSTX mobile app.

Step 2. On the dashboard, tap the Member ID Card icon.

Step 3. That’s it! You’re now looking at your digital member ID card.

Step 4. Tap on the share icon in the top right corner of your screen and select “Share Verification of Coverage.” This will open an email window that you can send directly to your doctor’s office.

Another useful option is to download your digital member ID card to your mobile device’s wallet*. This lets you always access it, even if you don’t have good reception or an internet connection. You can share from the mobile wallet by tapping the share icon. 

By having the BCBSTX Mobile App downloaded or having your digital member ID card added to your device’s mobile wallet*, there’s no need to wait for a physical card to come in the mail -- access is always at your fingertips.

Have Questions?

Digital member ID cards are still pretty new, so you or your doctor’s office may have a question about how to use it. You can send us a secure message by logging into BAM or call us at the customer service number on your member ID card.

*Feature only available for iOS