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First, ask your health care provider to send a discharge or visit summary to your PCP. The summary information includes a list of discharge medicines you were prescribed. It is important for your PCP to review any medicines you were prescribed. Your PCP can decide if any further medication changes are needed.
The summary also lets your PCP know the reason services were needed, what tests were done and what follow up is needed.
In 2021, we surveyed many of our providers and asked if they received a discharge summary and if they got it within 10 business days. Hospitals were the most likely to send the summaries (64 percent) and sent summaries the quickest. Urgent Care Clinics were the least likely to send the information (42 percent) and were slow to send it.
So when you receive health care services outside of your PCP’s office, be sure to ask for a summary of your visit to be sent to your PCP.
Second, make sure to schedule an appointment with your PCP. That way you can discuss the care you received, test results or medicine changes. It also helps make sure you get safe, timely follow-up care.
Doing these two things can help make sure your care is coordinated between your PCP and other providers.
Originally published 5/26/2021; Revised 2022
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Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association
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