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First, ask your health care provider to send a discharge or visit summary to your PCP. The summary information includes a list of discharge medicines you were prescribed. It is important for your PCP to review any medicines you were prescribed. Your PCP can decide if any further medication changes are needed.
The summary also lets your PCP know the reason services were needed, what tests were done and what follow-up is needed.
In 2022, we surveyed many of our physicians and asked if they received a discharge summary and if they got it within 10 business days. Hospitals were the most likely to send the summaries (69 percent) and sent summaries the quickest. Retail clinics were the least likely to send the information (50 percent) and were slow to send it.
So when you receive health care services outside of your PCP’s office, be sure to ask for a summary of your visit to be sent to your PCP.
Second, make sure to schedule a follow-up appointment with your PCP. That way you can discuss the care you received, test results or medicine changes. It also helps make sure you get safe, timely follow-up care.
Doing these two things can help make sure your care is coordinated between your PCP and other providers.
Originally published 5/26/2021; Revised 2022, 2023
JIMBRANUM That sounds like you need the Standard Authorization Form to allow our staff to share information with those you designate permission. You will need to print the form and complete. The form can also be found in Blue Access for Members ~ BW
How can my wife be added to my info so she can be spoken to when I want info and working and can’t call?
Hello, I'm very sorry to hear this. If you'd like to send us a private message we can check and see what you need to do to cancel your coverage. ~ HeatherA
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