Using Blue Access for Members (BAM)

BCBSTX Connect Team

December 30, 2022

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Are you taking advantage of all the great benefits within Blue Access for Members^SM (BAM^SM)?

BAM is the secure member portal where you can:

Check the status of your claim and your claim history.
Confirm the family members who are covered under your plan.
View and print an Explanation of Benefits (EOB) statement for any claim within the last 18 months.
Set your preferences to receive notifications for claim status and wellness updates through emails or text alerts.
Locate a doctor or hospital in your plan’s network without selecting any plan details.
Request a new or replacement member ID card or print a temporary member ID card.
Sign up for Well onTarget, a program that can help you meet your health goals.
Go paperless by opting for email alerts instead of paper claim statements.

If you haven’t signed up for BAM, register today. Once you're registered, you can log in to your secure account. When you log in, after you enter your username and password, we'll send a one-time passcode to your email or mobile number, whichever you choose. Then you'll enter the passcode to access your account.

Your BAM account is a one-stop shop for all of your needs, and we’re here to answer any and all of your health care insurance questions. Just log in and use the secure messaging tool to ask us a question.

Go Mobile

We know you’re often on the go. So you can access your BAM account anywhere by downloading our free BCBSTX mobile app today from the Apple App Store or Google Play. Or download the app by texting* BCBSTXAPP to 33633.

*Messaging data rates may apply. Terms & Conditions and Privacy Policy.

Originally published 11/18/2014, Revised 2019-2022

BCBSTX Connect Team 7 months ago in reply to OrlandoG91

Use Provider Finder to find a provider in your health plan network. To get to Provider Finder, log in to Blue Access for Members^SM and click on the Find a Doctor or Hospital tab. Need help navigating Provider Finder? See this step-by-step guide. -HeatherR
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OrlandoG91 7 months ago

Are chiropractors covered? If so, can you help me find a local doctor in my area?

7834 Broadway
San Antonio, Texas 78209
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BCBSTX Connect Team 11 months ago in reply to Regina Collins

Regina - Your health plan gives you access to many kinds of health care providers like doctors, therapists, clinics, pharmacies and hospitals. Before you go for care, use Provider Finder to make sure a provider is in your health plan network.

To get to Provider Finder, log in to Blue Access for Members^SM and click on the Find a Doctor or Hospital tab.

Need help navigating Provider Finder? See this step-by-step guide.

-HeatherA
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