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Results for Blue Access for Members

  • Coverage While Traveling

    We follow Marissa and her boyfriend as they travel out of state. While building up his courage to ask her a very important question, he gets nervous, fumbles and asks about his health care coverage abroad instead! As a Customer Advocate, Marissa answers…
    • https://players.brightcove.net/1084781253001/42a38afc-08e4-4fc4-85ff-d018ef03e6be_default/index.html?videoId=6029965263001
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  • Where Can I Go If I Have Questions About My Health Coverage?

    Health insurance can be a bit confusing but we're here to help. From mobile applications to blogs, Vanessa gets the low-down in this video. Find more Health Care One-to-One videos. Originally published 12/11/2020; Video revised 6/2023
    • https://players.brightcove.net/1084781253001/default_default/index.html?videoId=5734615853001
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  • How Do I Update my Communication Preferences?

    Victor gets communications from Blue Cross and Blue Shield of Texas that he may miss or not see because of where they're being sent. He doesn't check his email very often and needs to update his communication preferences. Find out what our customer advocate…
    • https://players.brightcove.net/1084781253001/loG3xK6Dg_default/index.html?videoId=5828417743001
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  • Go Digital With the BCBSTX Mobile App

    Wish you didn’t get so much paper in the mail? Go digital and download the BCBSTX Mobile App now. The BCBSTX App is available for iPhone and Android users. To get the BCBSTX App, text * BCBSTXAPP to 33633 or search for BCBSTX in the Apple App Store or…
    • https://players.brightcove.net/1084781253001/default_default/index.html?videoId=6117169450001
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  • Spanish Resources

    Marissa’s dad, who is a native Spanish speaker, needs help managing the BCBS public website. As a Customer Advocate, Marissa shows her father how to switch the site to Spanish as well as advise him on how to find Spanish language information. Find more…
    • https://players.brightcove.net/1084781253001/42a38afc-08e4-4fc4-85ff-d018ef03e6be_default/index.html?videoId=6029970612001
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