I am a new member and have not received my card yet, what is my id #and Group #

Thanks! I just did!

Hello, In order to help you with this, we will need you to send a private message. You can send a private message by clicking on the blue private message box located either to the right of this message or at the bottom of the page. ~ HC

Here is the predicament I am in.

I enrolled on ACA Healthcare.gov for BCBSTX HMO plan over the weekend, and even made my first payment.

The first email I get from BCBS was yesterday and was like a warning email saying that my PCP is missing and I need to select within 5 days or one will assigned. I am really confused.

The best part is I receive a Welcome email from BCBS today but the email is useless as it has no information about Member ID or Group Id to create an account.

The MAIN ISSUE is  I don't have any way to log into account to select a PCP, since I don't have any member info to create an account. 

Appreciate some help from BCBS or someone who has gone thru this, as already two days passed by since I paid and got the welcome email. Thanks!

P.S. There is no place to send a private message. I searched if there was an customer service email but I could not find one. All the emails I received had "NoReply" email addresses on them. 

Hello, We can assist you with this if you'd like to send us a private message. ~ KW

I have also not received my new ID and can't sign in to request one since I don't have the #.

Hello, We can help you with this if you'd like to send us a private message. ~ KW

I’m also a new member through my work and I haven’t received my card yet either. I’ve been trying to log onto the app but can’t without the info on the card. 

Hello, We have responded to your private message. ~ KW

I have not received my id # or card either please help.

Hello, If you could send us a private message, we can look that information up for you. ~ HC