Provider complaint

dickcarl@dickcarlson.com over 7 years ago

I would like to file a complaint about a doctor who is a BCBS provider. Is there a form on your website, or an email/snailmail address?

Top Replies

ANGELA BURCHETT over 6 years ago +1

I am one of your providers and have called your company to get some assistance with a claim that was incorrectly denied. Your representative Sarah and your supervisor Liz L. were so incredibly rude to…
BCBSTX Connect Team 7 months ago in reply to swaters22 +1

Hello, If you'd like to send us a private message we can ask our provider services team to assist you with this. ~ KW
BCBSTX Connect Team 7 months ago in reply to swaters22 +1

Hello, We have responded to your private message. ~ KW

Parents

0 sgardner over 7 years ago

I'd like to make a complaint about one of your review nurses. She was extremely rude with me and kept speaking over me. She sounded like she was eating food when we spoke and she had a dog barking over her in the background of the phone call. She was completely unprofessional and I would say extremely unfriendly. Is there somewhere I can make this complaint formally?
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0 sgardner over 7 years ago

I'd like to make a complaint about one of your review nurses. She was extremely rude with me and kept speaking over me. She sounded like she was eating food when we spoke and she had a dog barking over her in the background of the phone call. She was completely unprofessional and I would say extremely unfriendly. Is there somewhere I can make this complaint formally?
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Children

0 BCBSTX Connect Team over 7 years ago in reply to sgardner

Hello sgardner .You can send us a private message with the complaint and we can get it to the appropriate area for review. Make sure to provide as much detail in the message you send so we can have a good understanding of what happened. - See more at: connect.bcbstx.com/.../435
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