Questions And Answers - Ask BCBSTX - Connect Community

Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation,
a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association

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FAQs

Do You Have One of These Common Questions?

I do not have a copy of my BCBS membership card. 0

Cards not received while on vacation 0

How do I change my PCP on my HMO plan 0

I was asked by BCBSTX to send w-9, where do I send it? 0

What is the discount for gym or health/fitness centers? 0

How can I get my digital cards for children with their names on card? 0

NEVER RECEIVED MY WELCOME LETTER AND NO CARDS. NEED TO GET MY ID NUMBER PLEASE. 0

I never received a welcome letter or ID card and my coverage has started. I've been sitting on the phone for over an hour waiting to receive my ID number with no alternatives. How can I get that because I have an appt. 0

where are my cards 0

Hold times and login aid 0

I need to change my email address because I no longer have access to it. I can’t access my BCBS account. 0

Does my health plan include gym memberships? 0

Eligibility Check / BlueCross BlueShield Texas 0

need help registering and help getting digital id. 0

Does insurance cover Kiinde twist milk storage pouches? 0

Does BCBS cover Rybelsus for insulin resistance? 0

Customer Service Confusion 0

Not receiving verification email 0

Never receive insurance card. 0

If my PCP gives me a referral to see a specialist, who obtains the pre auth? Me or the specialists office? 0