• How Can I Save Money on Prescriptions?

    How Can I Save Money on Prescriptions?

    Although medications can be expensive, there are ways to save some money on them. Be sure to stay up to date with Vanessa, while Robert explains the ins and outs on saving money on prescriptions. Find more Health Care One-to-One videos. Originally...
    • 2995 Views
  • How Do I Update my Communication Preferences?

    How Do I Update my Communication Preferences?

    Victor gets communications from Blue Cross and Blue Shield of Texas that he may miss or not see because of where they're being sent. He doesn't check his email very often and needs to update his communication preferences. Find out what our customer...
    • 2812 Views
  • Manage My Condition

    Manage My Condition

    While out on a run, a BCBSTX Customer Advocate Marissa bumps into her good friend and they start discussing her mother’s health. The Customer Advocate shares a bit of insight with her friend, letting her know that there are options for her mother...
    • 2003 Views
  • Go Digital With the BCBSTX Mobile App

    Go Digital With the BCBSTX Mobile App

    Wish you didn’t get so much paper in the mail? Go digital and download the BCBSTX Mobile App now. The BCBSTX App is available for iPhone and Android users. To get the BCBSTX App, text * BCBSTXAPP to 33633 or search for BCBSTX in the Apple App Store...
    • 2898 Views
  • Use Member Rewards To Get Money Back

    Use Member Rewards To Get Money Back

    Need to find a specialist? Use Member Rewards and get rewarded up to $500! Learn more about how you could earn cash with Member Rewards. Find more Health Care One-to-One videos. Originally published 12/11/2020; Revised 10/19/2023
    • 4618 Views
  • Spanish Resources

    Spanish Resources

    Marissa’s dad, who is a native Spanish speaker, needs help managing the BCBS public website. As a Customer Advocate, Marissa shows her father how to switch the site to Spanish as well as advise him on how to find Spanish language information. Find...
    • 3528 Views
  • Doctor, Retail Clinic, Urgent Care or ER?

    Doctor, Retail Clinic, Urgent Care or ER?

    Quick reference guide for PPO network treatment resources Sometimes it’s easy to know when you should go to an emergency room (ER), such as when you have severe chest pain or unstoppable bleeding. At other times, it’s less clear. Where do you go...
    • 6036 Views
  • Find a Doctor or Hospital Infographic

    Find a Doctor or Hospital Infographic

    Finding the right doctor or hospital can seem like a daunting task; but it doesn’t have to be. Working through these tips from Blue Cross and Blue Shield of Texas (BCBSTX) will help you feel more confident about your decision. There are many reasons...
    • 6226 Views