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RE: I was given an order from my doctor for a mammogram. The maging center I was sent to was out of network. Where can I find an In Network provider for a mammogram?

BCBSTX Connect Team

Hello. There is a Provider Finder on Blue Access for Members that is set up specifically for your plan. If you do not already have an account, you can sign up for one at www.bcbstx.com. Once signed in, simply select the Doctors & Hospitals tab and then…
- over 8 years ago
- Ask BCBSTX
- Questions And Answers
Protecting Your Protected Health Information (PHI)

BCBSTX Connect Team

Have you ever felt nervous making a withdrawal from an ATM? Maybe someone was hovering a little too close for comfort. You may have wondered, “Did that person just see me enter my PIN?” Many of us have had our purse nabbed or wallet stolen. In the wrong…
- 1 day ago
- Ask BCBSTX
- Ask BCBSTX
Check Provider Networks Before You Get Care

BCBSTX Connect Team

What is a Provider Network? You may have heard that premiums, copays and deductibles are all things you need to consider when choosing the best health plan for you or your family. Did you also know you should think about the plan’s provider network…
- over 1 year ago
- Getting Health Insurance
- Blogs
RE: I have lumber spine stenosis. How much does laser spine surgery cost?

BCBSTX Connect Team

Hello, Our customer service team can verify your plan's benefits for this service. They would need the procedure code for the service which can be obtained from your doctor. You can reach our customer service area by calling the number on your ID card…
- over 8 years ago
- Ask BCBSTX
- Questions And Answers
RE: Who can I contact to make sure my daughter is covered as well and that my coverage is "Family" not "Single"?

BCBSTX Connect Team

Hello, You can view a list of covered dependents on your plan on your Blue Access for Members account. If you have not yet created an account you can do so by visiting www.bcbstx.com and selecting the Log In option and then New User? Register now. …
- over 8 years ago
- Ask BCBSTX
- Questions And Answers
How to Check Your Drug Coverage

BCBSTX Connect Team

When your doctor says you need a prescription drug, one of your first thoughts may be, “How much will it cost me?” It’s an important thing to know, and there are several ways to find out. You might think about checking with your doctor’s office, but…
- 4 months ago
- Benefits & Coverage
- Blogs
Don’t Let the Flu Sneak Up on You

BCBSTX Connect Team

Many people don’t know that they can get influenza — the respiratory disease we often call the flu — any time of the year. Flu viruses usually peak between December and February . But cases of flu usually start to increase in October or earlier. To…
- 1 month ago
- Health and Wellness
- Blogs
RE: Doctors declining BCBSTX?

BCBSTX Connect Team

Hi Ahelms85 - We contract with numerous psychiatrists and process claims for them with the same diligence as with other claims and providers. If you could send us a private message with your member ID and contact information, we would be happy to help…
- over 10 years ago
- Ask BCBSTX
- Questions And Answers
Health Insurance Terms: What Is Recommended Clinical Review?

BCBSTX Connect Team

Sometimes, it seems like you need to bring a dictionary to the doctor’s office. Medical terms can be a mouthful. The names of prescription medicines don’t always roll off the tongue either. In fact, the lack of “simple speak” can make health care seem…
- 5 months ago
- Benefits & Coverage
- Blogs
My daughter and I are dependents on my husband's insurance, do we get our own ID cards? or just use his at the doctors?

Aubrie514

Pretty self explanatory question, I used to have our daughter under my own insurance and we both had separate ID cards and member numbers. She has an upcoming appointment in a few weeks and I tried to order a card online, but it would only give my husband…
- over 7 years ago
- Ask BCBSTX
- Questions And Answers