• How to Talk to Kids About Adult Mental Health Issues

    How to Talk to Kids About Adult Mental Health Issues

    There are many different mental health disorders that can affect adults. Recent studies report that over 60 million adults in the U.S. experienced a mental illness in the past year. Many adults with mental health disorders are parents. While it may…
  • Prior Authorization: What You Need to Know

    Prior Authorization: What You Need to Know

    Understanding your health insurance is the best way to enjoy all its benefits. When you know what steps you need to take before treatment, things go more smoothly. One of the most important steps is prior authorization . Many times, your doctor will…

  • Why is BCBS denying authorizations from Carelon for rental/purchase?

    I am in charge of Authorizations for my facility and have recently had an influx of denials for Authorizations being absent. When I call BCBS to inquire about this denial reason, after waiting almost an hour and most likely getting hung up on before I…
  • Insurance Basics: Copay vs. Coinsurance

    Insurance Basics: Copay vs. Coinsurance

    While premiums go toward the total cost of the care you receive, health care costs add up to more than your premiums cover. To keep premiums lower, plans typically have a deductible that you pay if you get care. A deductible is the amount you have to…

  • What is BCBStx EIN/address/phone for 1095-B form???

    I did not receive a 1095-B form in the mail and need it to complete my tax return. I was only a member of BCBStx for Jan, 2017. I have no idea what the EIN, address, city, state, zip, and phone number are for BCBStx to complete the form on my own.
  • Preventive Care or Medical Care? Learn the Difference

    Preventive Care or Medical Care? Learn the Difference

    Many people may not know that there are two types of care you can receive when you go to the doctor — preventive care and medical care. The type of care is different, and your costs may be different, too. Medical Care vs. Preventive Care Think about…

  • RE: I just retired and activated my retiree health care coverage. I need info for the DR office before my cards arrive.

    Hi Leslie- If you could private message us with your old plan ID and your telephone number, we can reach out. Also- if you've registered for Blue Access for Members, you may be able to print a temporary card. --Tonya
  • Time to Enroll in a Health Plan Again? Already?

    Time to Enroll in a Health Plan Again? Already?

    Many of us aren’t big fans of deadlines. We’re busy. Finding time to knock out one more thing on our to-do list can be a hassle. With some deadlines, a little procrastination may not really matter. That’s not the case when it comes to enrolling in your…
  • Jumpstart Your Wellness: Review Your Benefits

    Jumpstart Your Wellness: Review Your Benefits

    It’s another new year, another chance to start fresh. But if grand New Year’s resolutions aren’t your style, there is one easy way to keep on top of your health: Brush up on the benefits that come with your health plan. It’s a simple way to pay more attention…

  • Customer Advocate

    As a provider, how am I able to connect to a Customer Advocate when calling 1-800-521-2227? The auto attended specifically stated if I needed information specific to a CPT code, to contact Customer Advocate. But would not give me an option to connect…

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