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RE: Would a physical exam (labs, stress test, CT scan,etc.) at the Aerobics Center in Dallas be considered in network or out of network? It costs $4000. The aerobic center does not file insurance.

BCBSTX Connect Team

Hello, Please note that coverage would depend on your plan's specific benefits for the services rendered. You can verify if this provider is in-network by searching on our Provider Finder tool on your Blue Access for Members account or on our web site…
- over 8 years ago
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RE: Reimbursement for covid test

BCBSTX Connect Team

Hello, You can submit your claim(s) via fax to: 855-831-3249. Or, you can send it to the mailing address listed below. You may also attach the information on your secure message form using the attachment option. Blue Cross and Blue Shield of Texas…
- over 3 years ago
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- Questions And Answers
Self-Management Programs: Quitting Tobacco and Staying Tobacco Free

BCBSTX Connect Team

When you're ready to quit tobacco, you boost your chance for success. When that day comes, we’re here to help you stay strong. The Well onTarget ® portal provides self-help programs, tips and tools to help you break free from tobacco. The digital program…
- over 1 year ago
- Benefits & Coverage
- Blogs
Substance Misuse: Signs and Risks

BCBSTX Connect Team

Millions of people are drinking too much or misusing drugs. And many don’t get help. But asking for help is a normal part of life, and people should never feel like they have to handle things on their own, says the Substance Abuse and Mental Health…
- over 1 year ago
- Health and Wellness
- Blogs
RE: Have called four times - still have no ID card - no help over phone - they just say not approved by Medicare yet. Need my card for doctor visits!!!

BCBSTX Connect Team

Hi Georgia- We can help with this. We'll need you to private message us with your policy ID (if you have it from the letter) and a contact phone number where we can reach you. If you don't have your policy ID, we'll need the name of the policy holder…
- over 10 years ago
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- Questions And Answers
Care for Your Mental Health Throughout Your Pregnancy

BCBSTX Connect Team

Health care is important before, during and after pregnancy. And that means caring for your mind as well as your body. Mental health challenges can affect you throughout the perinatal period. This period begins before you get pregnant and extends through…
- 4 months ago
- Health and Wellness
- Blogs
What You Need to Know About Subrogation

BCBSTX Connect Team

Blue Cross and Blue Shield of Texas is always on the lookout for ways to help control the rising costs of health care. It’s important that we do so for our members — and our company. So, from time to time, we may look a little bit more deeply into a medical…
- over 1 year ago
- Benefits & Coverage
- Blogs
¿Necesitas autorización previa para obtener medicamentos con receta?

EquipoConnect

¿Alguna vez has ido a surtir un nuevo medicamento y el farmacéutico te ha indicado que necesitas una autorización? Nos ha pasado a muchos. A continuación, te compartimos algunos consejos para evitar que te quedes con las manos vacías. Cuando recibas…
- 1 month ago
- Español
- Tu Cobertura
How do I file a complaint?

Elric132

I have been on the phone with member services and the pre-authorization department for a total of 12 hours over the past week. There were so many things wrong with the service I recieved I hardly know where to start. I am no longer looking for a solution…
- over 9 years ago
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- Questions And Answers
Your Prescription Wasn’t Covered. Here’s What You and Your Doctor Can Do

BCBSTX Connect Team

You need a new drug and find your prescription isn’t covered. Or you’ve taken a drug in the past and find it’s no longer covered. Find out why meds may not be covered, and what you can do next. Health plans cover a wide range of medications. But they…
- over 1 year ago
- Benefits & Coverage
- Blogs