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There are many ways you can get information from Blue Cross and Shield of Texas (BCBSTX). We offer options to suit a variety of communication preferences.
Visit bcbstx.com for information about all BCBSTX has to offer:
If you don’t find your question in the FAQs, you may find the answer in your online account, BAM. Log in or register to get personalized information based on your health plan and network.
Here are some things you can find in BAM:
You can also get an ID card, sign up for text or email notifications and more.
Need to access your account on the go? Download the BCBSTX mobile app. It’s available for iPhone and Android users. To get the app, text* BCBSTXAPP to 33633. Or search for BCBSTX in the App Store or Google Play.
With the BCBSTX app you can:
In our Connect Community, you can talk, share and learn. It’s designed to help you stay up to date on health care topics that are relevant to you, while connecting with others in the community to share advice and information.
If you like videos, check out our YouTube channel for video explanations of many key topics.
You can also post your questions on our Facebook page. If you prefer Twitter, visit our Twitter feed or tweet us @BCBSTX.
Our staff monitors all our social media channels during business hours to help answer questions from members. Our staff may ask you to send details in a private message.
Important note: Please do not leave your personal information (member number, plan number or contact details) in any of your posts. Our social media pages are public.
Our customer service number is on your member ID card. When online options don’t answer your question, give us a call. There is also a Contact Us page on our website with numbers listed by plan type.
We look forward to hearing from you!
Originally published 1/8/2015; Revised 2023
Hi. Please send us a private msg. HeatherR
My husband has been divorced 2 years. The ex wife want remove him off her medical/life insurance. Its now going to be open enrollment who can we talk to so he can be removed
Hi, I need some help finding a doctor. Can you all help me find a doctor in our network? Thanks
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