Using Blue Access for Members (BAM)

BCBSTX Connect Team

December 30, 2022

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Are you taking advantage of all the great benefits within Blue Access for Members^SM (BAM^SM)?

BAM is the secure member portal where you can:

Check the status of your claim and your claim history.
Confirm the family members who are covered under your plan.
View and print an Explanation of Benefits (EOB) statement for any claim within the last 18 months.
Set your preferences to receive notifications for claim status and wellness updates through emails or text alerts.
Locate a doctor or hospital in your plan’s network without selecting any plan details.
Request a new or replacement member ID card or print a temporary member ID card.
Sign up for Well onTarget, a program that can help you meet your health goals.
Go paperless by opting for email alerts instead of paper claim statements.

If you haven’t signed up for BAM, register today. Once you're registered, you can log in to your secure account. When you log in, after you enter your username and password, we'll send a one-time passcode to your email or mobile number, whichever you choose. Then you'll enter the passcode to access your account.

Your BAM account is a one-stop shop for all of your needs, and we’re here to answer any and all of your health care insurance questions. Just log in and use the secure messaging tool to ask us a question.

Go Mobile

We know you’re often on the go. So you can access your BAM account anywhere by downloading our free BCBSTX mobile app today from the Apple App Store or Google Play. Or download the app by texting* BCBSTXAPP to 33633.

*Messaging data rates may apply. Terms & Conditions and Privacy Policy.

Originally published 11/18/2014, Revised 2019-2022

Regina Collins 8 months ago

How do I access a list of doctors in my area?
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BCBSTX Connect Team over 1 year ago in reply to doc18322

Hi. If you want to send us a private msg, we can look at your plan to determine how to proceed, or call the number on the back of your member id card. - HeatherA
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doc18322 over 1 year ago

I need to get a reimbursement for prescription meds my spouse take. I have the receipt and I have an FSA Account. How do I complete this type of transaction?
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