Questions And Answers - Ask BCBSTX - Connect Community

Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation,
a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association

Verint is an operating division of Verint Americas, Inc., an independent company that provides and hosts an online community platform for blogging and access to social media for Blue Cross and Blue Shield of Texas.

File is in portable document format (PDF). To view this file, you may need to install a PDF reader program. Most PDF readers are a free download. One option is Adobe^® Reader^® which has a built-in screen reader. Other Adobe accessibility tools and information can be downloaded at https://www.adobe.com/trust/accessibility.html.

You are leaving this website/app ("site"). This new site may be offered by a vendor or an independent third party. The site may also contain non-Medicare related information. Some sites may require you to agree to their terms of use and privacy policy.

FAQs

Do You Have One of These Common Questions?

I never received a welcome kit or my member ID card after enrollment. How do I get my member ID to create an account? 0

Why is BCBS denying authorizations from Carelon for rental/purchase? 0

Hello. I never received a welcome kit or my member ID card after enrollment. How I can get it? Thank you 0

What are the compliance rules for PAP 0

Does BCBS cover Wegovy? 0

HOW TO CHECK IF I HAVE MET MY DEDUCTABLE 0

Member ID 0

I just got a plan through my employer which is currently in effect. Is there a way to get my member number to access my digital id card before my card comes in the mail? 0

ID Card 0

colonoscopy covered by insurance 0

cannot access my BCBSTX account. The 2-factor choices only allow email and not text. I no longer have access the email tied to the account. Please help. 0

I cannot access or use my benefits for 2025 0

How do I correct the misspelling of my email address? 0

gynecomastia 0

I need to retrieve my insurance information I don't have my insurance cards 0

What medication do you cover for weight loss ? 0

We had a BCBS representative but she has left, how do I know who our new representative is? 0

Inability to Sign into Online Account 0

How do I login if I do not have my original email address? 0

I am a new member and have not received my card yet, what is my id number and Group number 0