• Reach Out for Help with Drug or Alcohol Problems

    Struggling with drugs? Struggling with alcohol? If you or a family member aren’t sure what to do to get help, watching this short video will provide helpful information on treatment and support. Learn more about Behavioral Health.
    • https://players.brightcove.net/1084781253001/loG3xK6Dg_default/index.html?videoId=6304655215001
    • View

  • RE: Replacement card. I do not know my ID number

    I have our member # and group #.. But need replacement card

  • RE: Membership lost?

    Hello, To view your claims you would need to log in to your Blue Access for Members account on our website, Blue Cross Blue Shield - Login . This is a different website than this Connect site and they do not use the same log in information. This is why…
  • Some Emergency-Use Medicines Now Available at No Cost

    Some Emergency-Use Medicines Now Available at No Cost

    We want to make sure our members have access to safe and cost-effective prescription drugs. If you have prescription drug benefits through Prime Therapeutics LLC, some medicines may now* be available at no cost to you when you use a pharmacy in your…
  • Saving Money Is Simple with Blue365

    Saving Money Is Simple with Blue365

    If you like saving money, check out Blue365 ® . You have lots of chances to save big with the free health and wellness discount program offered to Blue Cross and Blue Shield of Texas (BCBSTX) members. Who Can Use Blue365? Any member of a participating…

  • RE: Cannot login into my account

    I'm having the same problem! I checked my bank and I'm still being charged, so I can confirm I have an account. I tried resetting my password but it said my username was invalid, and when I chose the forgot username option it said my email was invalid…

  • ASAP ASSISTANCE WITH ISSUE

    I am a provider that has been attempting to get a human voice for pre auth for 5 days now. I cannot get in touch with someone. It is important that someone contact me ASAP. It is very frustrating that this is so difficult. I am out of state, therefore…

  • RE: dispute a bill

    Hi Mario, You can submit your bill along with the claim form found here - Form Finder to the address on the form or through the Message Center on your Blue Access for Members account on our website, Blue Cross Blue Shield - Login . ~ KW

  • RE: How do I link my new registered name to my plan?

    Hi Ricky, You will need to create a Blue Access for Members account on our website, www.bcbstx.com, to see information related to your plan. You can do this by clicking New User? Register Here at www.bcbstx.com. ~ Kayla

  • RE: Damaged ID card

    Hi Benjamin, If you can still read the numbers on the ID card, you do not need a new one. However if you would like to order one, you can order a new card or print a temporary ID by logging into Blue Access for Members on the front page of our website…

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