• What Is a Health Insurance Claim?

    What Is a Health Insurance Claim?

    We’ve all done it. Shown or uploaded our member ID card when filling out insurance forms in the doctor’s office or through an online portal. Your doctor’s office needs these details so they can file a claim. A claim is a bill your doctor and other health…

  • Trying to create on online account and it is the same error. Not one employee in our entire company can not create an account, please advise.

    The message reads: The personal information you have entered does not match any member in our records. Please verify your entry and try again. If you believe you have reached this message by mistake, please contact the Internet Help Desk at 1-888-706…

  • RE: How can I talk to a Live agent

    Hello Christine. I can have a member of our team get that information together for you. Please send us a Private Message so we can prepare that for you. - Renee
  • Medicare and Planning for Your Family

    Medicare and Planning for Your Family

    Do you plan on clocking out when you turn 65? Sailing to exotic shores? Launching your own business or just kicking back in an easy chair? It’s time to think about your Medicare options. And if you have others covered by your plan, you’ll need to know…

  • RE: Vasectomy coverage

    Hello, You can contact customer service at the number on your ID card or through the Message Center on your Blue Access for Members account and they can check on this coverage for you. ~ Kayla

  • Get The Most From Your Medicare Advantage Plan

    The video spotlights Blue Cross and Blue Shield Medicare Advantage Plans and inspires members to use its many benefits and services, including help to set up medical appointments and to find specialists, prescription drug coverage, zero-dollar preventive…
    • https://players.brightcove.net/1084781253001/loG3xK6Dg_default/index.html?videoId=6113472484001
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  • RE: Where can I find my policy number and group number?

    Hi Jwinfree, You can sign in to your Blue Access for Members account on our website, www.bcbstx.com , and view your plan information under the My Coverage tab. If you have not created an account yet you can do so by clicking Sign Up or Log In and then…

  • How do I submit a claim for services received internationally?

    When you receive eligible medical services from a doctor or health care facility while traveling outside the United States, you'll need to submit a medical claim to Blue Cross and Blue Shield (BCBS) Global Core for review. Here's how you can get started…
  • ¿Ya solicitaste cobertura médica para 2025? Infórmate de lo que sigue.

    ¿Ya solicitaste cobertura médica para 2025? Infórmate de lo que sigue.

    Este artículo está destinado a asegurados que hayan contratado cobertura médica para particulares. Al inscribirte en una cobertura médica de Blue Cross and Blue Shield of Texas (BCBSTX) para 2025, comienza una reacción en cadena.* Hemos trabajado arduamente…

  • What Does “in-network” Mean?

    Sometimes the words used in health care can be confusing. Making sure you know what "in-network" means may also mean you might save money. Listen in on this discussion between our health advocate and Victor, a BCBTX member. Find more Health Care One…
    • https://players.brightcove.net/1084781253001/loG3xK6Dg_default/index.html?videoId=5828419884001
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