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RE: Policy info

BCBSTX Connect Team

Hi Cristina, You can review your plan information on your Blue Access for Members account on our website, www.bcbstx.com. To create an account you will want to click New User? Register Here under the Member Login section. You can then view your plan details…
- over 4 years ago
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- Questions And Answers
RE: Replacement card. I do not know my ID number

April ringland-McDaniel

I have our member # and group #.. But need replacement card
- over 9 years ago
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- Questions And Answers
What’s In Your Benefit Book?

BCBSTX Connect Team

This article is intended for members enrolled in an individual health insurance plan. In some of the emails, letters and other communications you get from us, you may notice the phrase, “See your Benefit Book for details.” That’s because your Benefit…
- 7 months ago
- Benefits & Coverage
- Blogs
RE: I cannot access or use my benefits for 2025

stephencarey

Hello, I recently became a new member but haven’t received my membership card yet. Could you please confirm my ID # and Group #, and let me know if the card has already been mailed? I’ve also been unable to find a customer service phone number on your…
- 10 months ago
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- Questions And Answers
RE: KEEP GETTING "Currently, access to this application is not authorized. If you believe that you may have reached this message by mistake, please try again or contact the Internet Help Desk..." every time i try and sign in

Jazzyne

Hello I'm STILL getting this error message. I've received my membership cards and when I called the Internet Help Desk the automated system couldn't even recognize my Member ID number that I entered smh. Like this is starting to become a major issue and…
- over 1 year ago
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- Questions And Answers
Using Contact Us

BCBSTX Connect Team

I sent a question using the secure message feature in Blue Access for Members. How long will it take to get an answer? Once we receive your message within Blue Access for Members SM , a customer advocate will make sure your question is addressed by…
- 10 months ago
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- Ask BCBSTX
Save Money on Health and Fitness Products with Blue365

BCBSTX Connect Team

If you’re looking for some great discounts on health-related products and services, check out the Blue365 ® program. It’s just one more advantage of being a Blue Cross and Blue Shield of Texas member. You and your covered family members can save with…
- 3 months ago
- Benefits & Coverage
- Blogs
Get a Mammogram: Early Detection Saves Lives

BCBSTX Connect Team

Finding breast cancer early is the best way to prevent deaths from breast cancer. Getting regular screening tests is the best way to find breast cancer early. About 1 in 8 American women will get breast cancer at some point in their lives. Each year…
- 18 days ago
- Health and Wellness
- Blogs
Hold times and login aid

AchuTyyy

I am hoping to talk to a representative about not being able to log into online member services. I have reset my password and confirmed my username, which did not resolve the issue. I have been on hold for an hour and ten minutes. Why does it take so…
- over 2 years ago
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- Questions And Answers
RE: I have to use an out of network provider for my daughter. How can I electronically submit the invoices to BCBS for reimbursement?

BCBSTX Connect Team

Hi Carrie, You can file your itemized bill or receipt along with the claim form found here - https://www.bcbstx.com/pdf/formfinder/medical-claim-tx.pdf - through the Message Center on your Blue Access for Members account on our website - https://members…
- over 4 years ago
- Ask BCBSTX
- Questions And Answers