• How Do Prescription Drug Lists Work?

    How Do Prescription Drug Lists Work?

    Want to know if your medicine is covered under your plan? Our customer advocate Robert tells Vanessa where to find the list, how certain medications are chosen and how costs are determined. Find more Health Care One-to-One videos. Originally...
    • 4199 Views
  • How Can I Save Money on Prescriptions?

    How Can I Save Money on Prescriptions?

    Although medications can be expensive, there are ways to save some money on them. Be sure to stay up to date with Vanessa, while Robert explains the ins and outs on saving money on prescriptions. Find more Health Care One-to-One videos. Originally...
    • 1091 Views
  • What is Connect?

    What is Connect?

    During girls’ night out, Marissa and her friends discuss their desire to be healthier. As a Customer Advocate, Marissa shows them the Connect blog, a platform that offers articles on health and wellness, fitness and more. Register or log in to comment...
    • 1501 Views
  • How Do I Update my Communication Preferences?

    How Do I Update my Communication Preferences?

    Victor gets communications from Blue Cross and Blue Shield of Texas that he may miss or not see because of where they're being sent. He doesn't check his email very often and needs to update his communication preferences. Find out what our customer...
    • 1070 Views
  • Manage My Condition

    Manage My Condition

    While out on a run, a BCBSTX Customer Advocate Marissa bumps into her good friend and they start discussing her mother’s health. The Customer Advocate shares a bit of insight with her friend, letting her know that there are options for her mother...
    • 964 Views
  • Go Digital With the BCBSTX Mobile App

    Go Digital With the BCBSTX Mobile App

    Wish you didn’t get so much paper in the mail? Go digital and download the BCBSTX Mobile App now. The BCBSTX App is available for iPhone and Android users. To get the BCBSTX App, text * BCBSTXAPP to 33633 or search for BCBSTX in the iTunes App Store...
    • 1597 Views
  • Use Member Rewards To Get Money Back

    Use Member Rewards To Get Money Back

    Need to find a specialist? Use Member Rewards and get rewarded up to $500! Learn more about how you could earn cash with Member Rewards. Find more Health Care One-to-One videos. Originally published 12/11/2020; Revised 10/19/2023
    • 1928 Views
  • Spanish Resources

    Spanish Resources

    Marissa’s dad, who is a native Spanish speaker, needs help managing the BCBS public website. As a Customer Advocate, Marissa shows her father how to switch the site to Spanish as well as advise him on how to find Spanish language information. Find...
    • 1627 Views
  • AEP Is Around the Corner

    AEP Is Around the Corner

    October 15 through December 7 is the Medicare Annual Enrollment Period, when members can determine whether their plan will continue to meet their needs the following year. If so, coverage continues. If unsure, members should refer to their Annual...
    • 2424 Views
  • Get The Most From Your Medicare Advantage Plan

    Get The Most From Your Medicare Advantage Plan

    The video spotlights Blue Cross and Blue Shield Medicare Advantage Plans and inspires members to use its many benefits and services, including help to set up medical appointments and to find specialists, prescription drug coverage, zero-dollar preventive...
    • 2746 Views
  • Medicare Coverage Checklist

    Medicare Coverage Checklist

    It’s a good time to give your coverage a checkup. Use the checklist below to evaluate your current Medicare plan ahead of the Annual Enrollment Period. Use the answers you provide to these questions as you look through your plan offerings. Important...
    • 5669 Views
  • Adult Wellness Guidelines: Making Preventive Care a Priority

    Adult Wellness Guidelines: Making Preventive Care a Priority

    Start the New Year in good health by seeking preventive care. Preventive care is very important for everyone in your family. And the good news is you can receive most preventive care at no additional cost to you. Remember to ask Your Doctor about...
    • 4689 Views
  • Doctor, Retail Clinic, Urgent Care or ER?

    Doctor, Retail Clinic, Urgent Care or ER?

    Quick reference guide for PPO network treatment resources Sometimes it’s easy to know when you should go to an emergency room (ER), such as when you have severe chest pain or unstoppable bleeding. At other times, it’s less clear. Where do you go...
    • 4782 Views
  • Find a Doctor or Hospital Infographic

    Find a Doctor or Hospital Infographic

    Finding the right doctor or hospital can seem like a daunting task; but it doesn’t have to be. Working through these tips from Blue Cross and Blue Shield of Texas (BCBSTX) will help you feel more confident about your decision. There are many reasons...
    • 5037 Views
  • Emergency Preparedness

    Emergency Preparedness

    You're not alone! The reality is that it's very difficult to be totally prepared for an emergency, but there are steps you can take to have a plan of action in case an emergency were to happen. Download this Ready.gov infographic to prepare for emergencies...
    • 2587 Views