Connect Community - BCBSTX
Connect Community - BCBSTX
  • User
  • Site
  • Search
  • User
  • Health & Wellness
    • Health Conditions & Prevention
    • Healthy Living
    • Healthy Mind
    • Recipe Book
  • Benefits & Coverage
    • Employer Coverage
    • Individual & Family Coverage
    • Health Insurance Tools
    • Health Care Coverage 1-on-1 Videos
  • Understanding Insurance
    • Insurance Basics
    • How Health Insurance Works
    • Importance of Health Insurance
    • Getting Health Insurance
  • Ask BCBSTX
    • FAQs
    • Ask a Question
    • Send Private Message
    • Visit BCBSTX.com
  • Medicare
    • Health and Wellness
    • Benefits and Coverage
    • Understanding Medicare
    • Medicare en Español
    • Using Digital Tools
  • Español
    • Tu Salud
    • Seguro Para Ti
    • Tu Cobertura
  • Health Conditions
    • Asthma
    • Behavioral Health
    • Breast Cancer
    • Colon Health
    • Diabetes
    • Flu
    • Heart Health
    • Maternal and Infant Health
  • More
  • Cancel

FAQs

Get answers to frequently asked questions.

Get Answers
Connect Community logo

Log in to our community to ask questions, rate articles, comment and more.


Log in
Home » Questions And Answers

Do You Have One of These Common Questions?

  • Need an ID card or download a Digital ID card?
  • Find a Doctor or Hospital in my network.
  • Look at my coverage, claims or explanation of benefits.
  • What is a copay or coinsurance?
  • What is a deductible?
  • Not Answered

    Get member ID and sign in online before my welcome kit arrives. Could you please help me? Thanks! 0

    277 views
    1 reply
    Latest 3 months ago
    by BCBSTX Connect Team
  • Not Answered

    Membership Cards/ ID Number 0

    335 views
    1 reply
    Latest 3 months ago
    by BCBSTX Connect Team
  • Not Answered

    I need my card I dont have a letter or a card. 0

    343 views
    1 reply
    Latest 3 months ago
    by BCBSTX Connect Team
  • Not Answered

    How do I update email address for my account? Company name change from Solvay to Syensqo, email needs to be updated. 0

    365 views
    1 reply
    Latest 3 months ago
    by BCBSTX Connect Team
  • Not Answered

    I need an ID card. I don't have member number. 0

    350 views
    1 reply
    Latest 3 months ago
    by BCBSTX Connect Team
  • Not Answered

    Cannot login into my account 0

    8141 views
    21 replies
    Latest 3 months ago
    by BCBSTX Connect Team
  • Not Answered

    Need an id card but don't have a member ID 0

    371 views
    1 reply
    Latest 3 months ago
    by BCBSTX Connect Team
  • Not Answered

    ESA Letter Approved, How Long Is It Valid? 0

    402 views
    1 reply
    Latest 3 months ago
    by BCBSTX Connect Team
  • Not Answered

    Emotional Support Animal Letter? 0

    253 views
    0 replies
    Started 3 months ago
    by NathanDrake
  • Not Answered

    ESA LETTER 0

    1951 views
    2 replies
    Latest 3 months ago
    by jackharrison
  • Suggested Answer

    Cant login to my account. 0

    1581 views
    5 replies
    Latest 3 months ago
    by BCBSTX Connect Team
  • Not Answered

    HOW DO I FILE A COMPLAINT FOR PROVIDER SERVICES ABOUT A CUSTOMER SERVICE REP THAT IS RUDE OR EITHER INTENTIONALLY DISCONNECTS PHONE CALLS? 0

    30870 views
    6 replies
    Latest 3 months ago
    by tammyfrank
  • Not Answered

    I am unable to register for an account. 0

    728 views
    4 replies
    Latest 3 months ago
    by BCBSTX Connect Team
  • Not Answered

    How to report a customer service representative? 0

    327 views
    1 reply
    Latest 4 months ago
    by BCBSTX Connect Team
  • Not Answered

    Does BCBS still reimburse for COVID tests? 0

    328 views
    1 reply
    Latest 4 months ago
    by BCBSTX Connect Team
  • Not Answered

    Need a Document Uploaded to my Application, Customer Service Says They Can't See It 0

    1286 views
    2 replies
    Latest 4 months ago
    by Scuidut
  • Not Answered

    Cards not received 0

    1340 views
    2 replies
    Latest 4 months ago
    by MichaelSherrard
  • Not Answered

    I am trying to Login, but it keeps asking to verify my email address. I do not see where I am supposed to do that. 0

    375 views
    1 reply
    Latest 4 months ago
    by BCBSTX Connect Team
  • Not Answered

    Newborn Care Coverage 0

    2261 views
    2 replies
    Latest 4 months ago
    by Thownshe
  • Not Answered

    I need my ID card so I can register in my portal to select my PCP. 0

    830 views
    5 replies
    Latest 4 months ago
    by BCBSTX Connect Team
<>
  • Go to Connect Community BCBSTX home
  • Facebook
  • Instagram
  • YouTube
  • LinkedIn
  • Health & Wellness
  • Health Conditions & Prevention
  • Healthy Living
  • Healthy Mind
  • Recipe Book
  • Benefits & Coverage
  • Employer Coverage
  • Individual & Family Coverage
  • Health Insurance Tools
  • Provider Finder® leaving site icon
  • Understanding Insurance
  • Insurance Basics
  • How Health Insurance Works
  • Importance of Health Insurance
  • Getting Health Insurance
  • Ask BCBSTX
  • FAQs
  • Ask a Question
  • Send Private Message
  • Visit BCBSTX.com
  • Medicare
  • Health and Wellness
  • Benefits and Coverage
  • Understanding Medicare
  • Medicare en Español
  • Español
  • Tu Salud
  • Seguro Para Ti
  • Tu Cobertura

Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation,
a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association


© Copyright 2025 Health Care Service Corporation. All Rights Reserved.

Verint is an operating division of Verint Americas, Inc., an independent company that provides and hosts an online community platform for blogging and access to social media for Blue Cross and Blue Shield of Texas.

leaving site icon File is in portable document format (PDF). To view this file, you may need to install a PDF reader program. Most PDF readers are a free download. One option is Adobe® Reader® which has a built-in screen reader. Other Adobe accessibility tools and information can be downloaded at https://access.adobe.com.

leaving site icon You are leaving this website/app ("site"). This new site may be offered by a vendor or an independent third party. The site may also contain non-Medicare related information. Some sites may require you to agree to their terms of use and privacy policy.

  • Terms of Use and Privacy Statement |
  • Copyright Infringement leaving site icon |
  • About Us |
  • Non-Discrimination Notice leaving site icon |
  • Language Assistance

Powered by Verint